An in-depth analysis of current trends and challenges in retail The Retail Innovation Report 2024, produced by Cardlink, a Worldline company, in collaboration with Found.ation, offers a comprehensive overview of the current retail landscape. This year’s report emphasizes the significant challenges retailers face, including ongoing economic uncertainties, supply chain disruptions, and the growing impact of […]
Retailers worldwide are navigating a rapidly changing landscape driven by evolving consumer preferences. To flourish in this dynamic environment, businesses are increasingly turning to automation. The Insights Report: Automation in Retail is a culmination of discussions from the Leaders Think Tank Vol.3, enriched by insights from the Found.ation editorial team. This report explores the transformative […]
A business model that is steadily gaining ground and conquering the market. In the dynamically evolving landscape of commerce, the emergence of companies offering products directly to consumers (direct-to-consumer – DTC) has sparked a revolution that transcends traditional business norms. Direct-to-consumer brands have not only reshaped the distribution of products but have also profoundly […]
Unlocking the potential of Hyperlocal Retail Exploring the advantages of focusing on small geographical areas in the era of global retail trade. In an era where convenience and immediate satisfaction are top priorities, Hyperlocal Retail is reshaping the retail landscape, surpassing traditional sales models. By concentrating on delivering personalized products and services to specific […]
The future of retail is written in phygital and omnichannel terms The philosophy of a unified customer experience necessitates the convergence of digital and physical shopping experiences. Today, the global retail industry is facing the “perfect storm”. The pandemic has profoundly changed not only shopping habits but also the expectations and values of consumers, as […]
How can artificial intelligence boost sales and positively impact retailer-customer interactions? In recent months, Generative AI has increasingly been in the spotlight, emerging as one of the most promising technologies for digital transformation with broad applications. OpenAI’s ChatGPT, introduced in late 2022, is an excellent example of artificial intelligence capabilities. Although not based on human […]
How technology and startups are changing the industry? The retail sector has undergone significant changes in the past three years, as the COVID-19 pandemic forced millions of consumers to turn to online shopping. Retailers, brands, and suppliers have had to pivot and adapt rapidly to an online-first environment. While many of these trends were already […]
Consumers are returning products more and more often – how can the retail industry cope with the cost? The changes in retail in recent years, that accelerated even more by the rise of e-commerce and, of course, the pandemic, include a new major challenge for merchants, which in previous years was not so prominent: the […]
As part of the Retail Innovation Hub’s initiatives, we organized the 1st Retail Tech Communities Workgroup, in collaboration with Found.ation. It was a special meeting point for prominent executives from the retail sector in Greece, with the aim of discussing specific challenges and problems that concern the industry, but also providing solutions to them. Among […]
What, how and where do consumers shop during the Covid-19 era? In the last two years, we have experienced important changes in our lives, due to the unexpected onset of the Covid-19 pandemic. Among all others, we have become different as consumers. But what are the changes that have taken place in consumer habits? What […]
